Safety Center

Detecting a natural gas leak

Natural gas pipelines have a proven record of safety. However, it is important to know the signs of a natural gas leak indoors or outside. You may smell, hear, or see:

Smell – Rotten egg odor

Hear – Hissing, blowing or roaring sound

See – Dirt being blown, water bubbling or being blown into the air, fire coming from the ground, or dead or dying vegetation on or near a pipeline right of way in an otherwise green area.

If you suspect a gas leak

Get out immediately and make sure everyone else leaves as well. Do not make a spark or flame, activate or switch on/off any electrical equipment, including lights, fire alarms, intercom systems, appliances, etc., or raise/lower the windows. 

Go to a safe place and call us at 1-800-344-4077, as well as your fire department or police. Remain there until our technician arrives.