Safety Center



If you are evacuating, leave your natural gas service on. If you expect, or have already experienced flooding or damage to your natural gas appliances and equipment, you can turn the gas off at the valve located on each individual natural gas appliance. Do NOT turn off your gas valve at the meter.


Be alert for signs of a gas leak. If you suspect a leak, report a gas emergency.

If your gas was shut off, your meter was submerged or you turned off service to your natural gas appliances, call us at 1-800-334-4077 to perform a safety inspection and restore your service. Never attempt to restore your own service, or place natural gas appliance back in service. Have a licensed plumber or contractor check, clean, and repair all appliances, and pressure test all gas pipes. Water may have damaged switches, burners or other components, and your gas line may have shifted or be clogged with mud or debris. 

You may also consider purchasing a carbon monoxide alarm.